Rental Agreement - Terms & Conditions
PAYMENTS: Initial payments (50% of the total amount due) for reservations will be authorized/collected when the property is booked. Final payments, due 30 days prior to check-in, will be charged automatically to the credit card provided on the due date unless other payment arrangements were made. Please feel free to send a check or money order prior to the due date. Full payments will be authorized/collected immediately for reservations made within 30 days of the check-in date. If full payment is not successfully collected within the aforementioned time period the reservation will be cancelled and any previously collected payment will be forfeited by the Renter. Keys will not be released without complete payment and signed rental agreement. Please note: There is a $25 charge for all returned checks.
CHECK-IN & CHECK-OUT: You may check in at the MountainTop Realty office anytime after 4:00p.m on your arrival date. However, there may be rare occurrences in which it will be necessary to delay the release of keys beyond the 4:00 p.m. check-in time until Property is ready. No refunds or discounts are given for late or delayed arrivals. Our office is located on US Route 32, approximately 7 miles south of Davis or 4 miles north of the Canaan Valley State Park entrance. CHECK-OUT AT 10:30AM. Fully depart property no later than 10:30AM. A late check out that was not confirmed by us prior will result in an additional charge of no less than $150.00.
CANCELLATION POLICY: Refunds will be made (less a $50 processing fee) if we receive your cancellation at least 30 days prior to your arrival date. No cancellations or changes will be accepted less than 30 days prior to arrival. No full or partial refunds or credit will be granted for no-shows, if you arrive after the first night of your reservation, or depart before the last night of your reservation.
MAXIMUM OCCUPANCY LIMIT: The occupancy in a unit shall not exceed the maximum limit set at any time. No more than one unit may be rented to the same responsible party. All of our properties are privately owned; therefore it is the responsibility of MountainTop Realty to rent to family groups only. Sororities, fraternities, parties, schools or non-chaperoned groups are not allowed. You must be 25 years of age or older to book with MountainTop Realty and be Renter on File. As Renter on File you agree to be there for the entire duration of the reservation. Renter and all Guests accept to provide proof of identification at anytime. Any violation of these standards will be grounds for immediate eviction without refund.
FURNISHINGS & AMENITIES: All rental properties are completely furnished to include towels, bed linens, fully equipped kitchens and televisions. All units have electric or gas heat and most have a fireplace or woodstove. Firewood and propane are not provided. Every effort is made to keep each property and its equipment in good working order; however, NO REFUNDS will be made for mechanical or technical failures, including, but not limited to, hot tubs, Internet and televisions. There is a STARTER SUPPLY ONLY of toilet paper, bath soap, dishwashing detergent, laundry detergent and trash bags. Any additional supplies or personal items needed will be the renter’s responsibility. NOTE: paper towels, coffee filters and coffee are not supplied. All properties are presented in “as is” condition by the owner of the property, and not by Mountaintop Realty and Rentals, Management Company.
CLEANING FEE: Based on size of property.
FIREPITS: Firepits are prohibited at all properties unless otherwise specified on the property description. Renters will be responsible for any fines incurred by the HOA for having illegal fire pits.
SMOKING POLICY: All MountainTop Realty properties are non-smoking. No smoking is permitted at the Property (including porches, decks and outdoor areas) at any time. Failure to abide by these terms will result in a charge to the card on file of no less than $500.00.
PET POLICY: No animals or pets of any kind are permitted except in houses that are designated as “Pet Friendly”. In such cases, a $65 non-refundable pet fee is required PER PET (or the specified amount required if different), or bona fide service animals that we are required by law to allow. Emotional support animals are not permitted except as authorized pets. A maximum of four pets are allowed per property, per reservation at a Pet Friendly property. Infraction of this policy will result in renters assumption and payment of all charges incurred for the complete removal of pet germs and allergens, completed to the satisfaction of MountainTop Realty. You agree that a prohibition on animals is not a guarantee that an animal has not been inside the Property or that the Property is free of animal or pet allergens.
ROADS AND DRIVEWAYS are routinely plowed. Some roads require vehicles with 4-wheel drive and/or chains. Snow chains are recommended for icy conditions. It is your responsibility to make sure your vehicle is properly equipped for snowy, icy mountain terrain. MountainTop Realty is not responsible for removing snow from decks or walkways. Please plan accordingly.
MANY PROPERTIES ARE LOCATED IN PRIVATE RESIDENTIAL COMMUNITIES, and terms of tenancy are regulated by the homeowner associations. A copy of these documents are available upon request. Violation of any of the covenants and/or other applicable regulations may result in immediate eviction and loss of all rental monies.
GOOD NEIGHBOR POLICY: Because the Property is a privately owned home, all Occupants must comply with this good neighbor policy. Please treat the Property with the same care you would use with your own residence and leave it in the same condition it was in when you arrived. To prevent theft of or damage to furnishings or your personal property, you agree to close and lock doors and windows when you are not present at the Property and upon check-out. You and other Occupants agree to conduct yourselves throughout your stay in a manner that is respectful of and not disruptive to neighbors, traffic flow, or the community and that will not prompt complaints to MountainTop Realty & Rentals from police, neighbors, or neighborhood or homeowner associations. Noise audible outside the Property is prohibited between 10 p.m. and 8 a.m. You and other Occupants agree to abide by all applicable parking restrictions and limitations.
WAIVER OF LIABILITY: Tenants assume full responsibility for accidents and/or damages to themselves and/or their guests. MountainTop Realty is not responsible for the loss or damage of personal effects.
RIGHT OF ENTRY: Guest(s) agree that authorized MountainTop Realty employee(s) or contracted repairperson(s) reserve the right to enter the rental property any time to investigate disturbances, check occupancy, check for damage, to make such repairs, alterations or improvements as we may deem appropriate.
DAMAGE WAIVER: Mountaintop Realty and Rentals wants you to enjoy your stay in Canaan Valley, WV without worrying about accidental damage that may occur during your stay. A charge in the amount of $75.00 is added to the reservation allowing coverage for accidental loss or damage to the rental unit or its contents. The maximum limit of this waiver is $3000.00 aggregate per stay. Please read the guidelines of coverage for the damage waiver and call our office at 1-800-624-4341 with any questions. Limited Damage Waiver / Terms of Waiver: As an in-house Covered Guest under this plan, staying as a guest of Mountaintop Realty and Rentals, you will not be obligated to pay for accidental loss or damage to the rental unit or its contents up to a maximum of $3000.00 aggregate per stay.
Terms of Coverage: This plan takes effect upon arrival on the booked arrival date. All benefits will terminate upon normal checkout time of the home or the departure time of the Covered Guest, whichever occurs first. Claims Procedure: Mountaintop Realty and Rentals staff will administer all claims at each property. Such staff will have the sole authority to determine the extent of repairs necessary. The Covered Guest must report any loss or damage at the time of occurrence and while still occupying the rental unit. After checkout, this coverage is not applicable. Therefore, any damage assessed upon departure inspection that was not reported to the front desk during the Stay will be the financial responsibility of the Covered Guest. The resort manager has ultimate claim administration authority. Arbitration is required prior to litigation.
Conditions: The damage waiver has predetermined conditions. The waiver will not include liability for loss or damage resulting from, but not limited to the following: 1. Intentional or willful acts of the Covered Guest. 2. Gross negligence or willful and wanton conduct. 3. Damage, loss, or injury caused by a pet or animal brought onto the property; sole responsibility for these circumstances are assumed by the tenant and their guests. This waiver applies only to the direct physical loss or damage to the covered property; it does not apply to the subsequent loss of use of the property. The plan does not apply to loss or damage to any property owned by or brought onto the premises by the Guest. We welcome you to Canaan Valley and extend this coverage to you as an exclusive benefit of Mountaintop Realty and Rentals. Should you have any concerns regarding your reservation or need printed information about Mountaintop Realty and Rentals, please contact us directly.
DUE TO UNFORESEEN CIRCUMSTANCES, IT IS SOMETIMES NECESSARY TO CHANGE YOUR RENTAL UNIT; HOWEVER, EVERY ATTEMPT WILL BE MADE TO INFORM YOU OF SUCH AN OCCURRENCE - EXAMPLES ARE NO POWER, NO WATER, PROPERTY SOLD, ETC.
This rental agreement is subject to change at anytime. Any updated terms will be applied to your reservation.