Guest Reviews

The property was very spacious. And the hot tub was a nice bonus.

Everyone was super helpful.

Loved it. If the price of the house was less, I would do more often. The house was super comfortable. The furniture felt clean and was new which I appreciated. The house was also warm and well build and the community was really pretty.

We've worked with MountainTop Realty on all our Canaan Valley trips, both summer and winter. It's made things easier and smoother for our trips.

Really appreciate being able to add the extra night! Thanks Becky.

All my questions prior ro check in were answered swiftly and professionally.

Our friend circle usually do camping trips together however with the pandemic restrictions in the Spring and Summer we had opted to wait it out and get together in the Winter instead. 5 bed 5.5 bath each couple had their own bathroom/privacy.

Everyone was a pleasure to work with!

Just beautiful. The place itself was gorgeous, so close to the hills and the hot tub gave us endless fun. We had an exceptional time. The place was very large leaving enough room for each person. The hot tub was an unmatched feature!! We were also so close to the slopes it made coming on and off a breeze

We had a wonderful ski vacation! The house was cozy with amazing views!!

Our stay was perfect! Check in was an easy process, the kitchen was equipped with everything we needed. It took us about 3 minutes to get to the slopes. Very clean, very roomy, hot tub was a plus, 3 bathrooms. We will definitely be back for another trip!

Second time renting with you. Very easy check in / check out process.

Great stay. It was very spacious for being a condo. The kids enjoyed playing in the snow around the house. There are a lot of thermostats. It took us a while to realize it and get the place warm. May want to leave a note about that.

Communication was prompt and uneventful.

It was perfect for first time skiers. The back door was literally at the top of the ski school bunny hill.

what a beautiful location! the home was very comfortably furnished and directions clearly given on check in checkout process.

Again, Clayton rocks.

The internet and TV situation was frustrating, but Clayton was awesome about replacing the TV and figuring out the Dish setup. He is The Man!

Everybody was very friendly and helpful.

The fireplace and hot tub! We are also sure the view is also phenomenal, but it was foggy and cloudy the entre weekend we there were there, which was fine because we enjoyed the snow. The TV in the main room was also very nice. We enjoyed ourselves tremendously and will return to this same house during our next trip.

The manifold for the ductwork pulled from the ceiling. Your team was out first thing in the morning to fix. We also called in the morning that we left and the plow came right away to clear our driveway.

Fireplace and hot tub

We did everything online; it was straightforward and easy.

We loved the floor plan which worked very well for our group. The open living space with several large sofas and the gas fireplace were very cozy and inviting. We also enjoyed the hot tub, and the privacy of the property.

Very knowledgeable and polite, easy to deal with

This is a beautiful property with plenty of room for a large family vacation. Would definitely recommend property to anyone and plan on renting this house in the future.

Since everything went very smoothly, we did not need to interact with members of the MountainTop team.

We had a wonderful stay. The property has great windows for a beautiful view of the mountain and skiers going by. The property accommodated our part of 8 comfortably.

Good experience with no hassle and very easy to pick up key-code when checking in.

Overall, a fantastic vacation home. Would definitely rent this property again! There were only a few odd things here and there that could be better - mostly in the kitchen houseware dept. Fireplace, hot tub, and soaking tub were all fantastic amenities!

Very helpful!

Wonderful weekend with my kids and grandkids! Room does everyone! Perfect layout for those with younger children.

very nice

Great mountain side house that had a nice cozy cabin feeling

Easy check in and check out process.

Home overall is nice. It needs some minor maintenance and bedding refresh but overall great cabin in the woods.

Very responsive and helful

We enjoyed stay, very close to ski slopes. Clean, lots of space and cozy.

were very happy with the state of the property and the amenities. It was nice to have access to games and books.

As expected considering the pandemic restrictions.

We enjoyed our stay. Wifi would add a lot to quality of our stay since cell reception is not good in that region. Game room was a plus. First floor bathtub drain was super slow. Overall nice place to stay. Good location.

Rental site was great.

Wont stay at this house again. Love the rental agency, love the location. And please for goodness sake, listen to the 4WD warnings in bad weather. So many people stuck in the ditch trying to get their cars up Slopeside Drive.

Mountaintop was friendly and helpful. Becky was friendly on the phone. I had experience with another rental company in the area and some were unkind. Never had that feeling while dealing with Mountaintop.

We really enjoyed our time at Helena's Haven. The home was private and spacious inside. We enjoyed playing skee ball, games by the fireplace, and relaxing in the hot tub. The area is beautiful and we hope to return in the future.